Look, we all know keeping the office clean isimportant — for your staff, for your clients, and for your own peace of mind.But picking the right cleaning company? That can be a bit of a minefield.
To save yourself the hassle (and maybe a bitof regret), here’s a solid list of questions to ask before you sign on thedotted line with any commercial cleaner in Dublin.
1. Do YouKnow What You’re At?
Ask how long they’ve been in the cleaning gameand what kind of places they usually work in. If they’ve handled offices likeyours before, that’s a good sign.
2. Can YouGive Me a Few Names?
A decent cleaner should be happy to give youreferences. A quick call or email to a current or past client will tell you alot more than a fancy website ever could.
3. WhatExactly Do You Clean?
Not all cleaning companies offer the samestuff. Do they do windows? Carpets? Kitchens? Toilets? Make sure you knowwhat’s included and what’s extra — no one likes surprises on the invoice.
4. Who’sDoing the Cleaning — and Are They Trained?
Ask about the people who’ll actually be inyour building. Are they trained properly? Do they know what they’re doing, orare they just handed a mop and sent in?
5. How DoYou Keep Standards High?
Do they use checklists? Spot checks? Regularreviews? A good company should have something in place to make sure your officeis cleaned properly every time — not just on Day One.
6. WillSomeone Check In on the Work?
Ask if a supervisor pops in now and again tomake sure the place is actually clean. It’s also handy to have someone you canchat to if there’s ever a problem.
7. WhatHappens If the Cleaner Is Off Sick?
You don’t want to find out at 9am thatnobody’s coming in. Ask if they have cover staff and how they handlelast-minute absences.
8. Are YourStaff Employees or Subbies?
It matters. If they’re direct employees,there’s usually more control and accountability. If they’re agency orsubcontracted, you might not always get the same standard.
9. How Do IGet in Touch With You?
Make sure they’re easy to reach. Whether it’sphone, email, or WhatsApp — if something goes wrong, you want to be able to getonto someone fast.
10. Are YouProperly Insured?
Don’t assume — ask to see proof. If somethinggets broken or someone gets hurt, you want to know you’re covered.
11. WhatAbout Security?
Will they have keys? Do they work after hours?Ask how they handle alarms, keyholding, and background checks. You need totrust who’s in your building.
12. Are YouFlexible With Times?
Can they clean early morning? Late evening?Weekends? What if there’s an emergency clean-up? Good cleaners work around you,not the other way around.
13. How DoYou Price the Job?
Ask for a clear quote with no hidden charges.Make sure you know what’s included and what’s not, so you’re not caught outlater.
14. What IfI’m Not Happy?
Ask what happens if the job isn’t up toscratch. A proper company should have a satisfaction guarantee — and fix thingsfast.
15. Do YouUse Eco-Friendly Products?
If you care about the environment (and most ofus do these days), ask if they use green cleaning products and sustainablepractices.
Final Word
Finding a cleaner might seem simple, butgetting the right one makes all the difference. Your office will lookbetter, your staff will feel better, and you won’t be chasing anyone overmissed bins or streaky windows.
Still notsure what service you need?
No worries — we’ll help you figure it out.
If you're based in Dublin or the surrounding areas, get in touch with us here orfire off a quick email to hello@aluna.ie.
Cheers,
Alona
Aluna Facilities Solutions — The Cleaning People
